Dr Charlotte Pennycook is now back (since July 1st) from maternity leave after having a second baby boy.
Dr Andrew Wright is away on a sabatical until October 2008.
Dr Jago Ridout is away on paternity leave for 4 weeks from Monday 18th August, he is the proud father of a second baby boy.
Patients are now able to book appointments "round the clock" with our new automated system. Patient Partner allows patients to book or cancel appointments with doctors outside opening hours. We realise that some patients may prefer to book appointments in the traditional way and they may continue to do so if they wish. However, by providing this round the clock service, we can offer greater flexibility for all our patients, including those who work unsociable hours. We also believe that it will free up valuable time for our receptionists to attend to patient care.
According to a survey carried out by the Developing Patient Partnership, almost a quarter of a million patients across the country fail to attend appointments each week. Patient Partner was developed to help with this issue. By making it easier to contact the surgery we hope that the new system will help to diminish the number of wasted appointments.
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